Money Claim Online Service outage




We are currently carrying out essential maintenance on the MCOL site and service, which means you are unable to access your case at this time.

If you are a defendant and today is the final day to submit your response, you may do so by email. Please download and complete the appropriate form:


Once completed, please send your form to the correct email address:

Acknowledgment of Service: AOS.CNBC@justice.gov.uk

Defence or Part Admission: ClaimResponses.CNBC@justice.gov.uk


We apologise for any inconvenience caused and assure you that we are working to restore full service as quickly as possible.